Delivery

 DELIVERY TIMES

Depending on your selection we despatch orders via Royal Mail or DPD to UK destinations and despatch via various couriers to overseas destinations (a tracked service is available).

For all UK orders received before 1pm on Monday-Friday (and providing items are in stock) we use our best endeavours to despatch the order on that day. If DPD is chosen as the carrier, orders will be despatched on a next working day service. Please allow up to 7-10 working days to receive an international order however your item will almost certainly arrive sooner than this.

If your order has not arrived, please contact us within 5 working days of placing the order (UK orders) or 14 working days (international orders) . Should you contact us later than this we will not be able to send out a replacement. 

REFUNDS & EXCHANGES

We do not offer refunds or exchanges and only replace items if they arrive defective or damaged and sufficient proof is provided of the same. If you require a replacement product please send us an email at info@sisterandcompany.com within 48 hours of receipt of your order. 

 

 


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